Last updated: October 23, 2025
Welcome to Gysa Glow! We are excited about your interest in our candles and place the highest value on protecting your personal data. In this Privacy Policy, we transparently inform you about which data we collect and how we use it.
This website is intended exclusively for customers within the European Union (EU).
1. About Our First Collection & Your Advantage (10% Intro Discount)
As our current collection is the very first production batch, quality and safety are of the highest priority. Since our products are artisan-made by hand, small visual variations may naturally occur — these do not affect performance, scent or safety in any way.
As a thank-you for your trust and transparency, you automatically receive a 10% discount on all products from this first Gysa Glow collection.
This information has no direct connection to data processing, but we want to openly communicate our brand philosophy.
2. Controller (Data Responsibility)
Gysa Glow Candles
Owner: Gina Ysabel Salvatierra Saavedra
Plantagevej 24, 1. sal.
6740 Bramming
Denmark
Email: info@gysaglow.dk
3. Collection and Processing of Your Data
We only process your personal data if a legal basis permits it (Art. 6 GDPR).
| Purpose | Type of Data | Legal Basis (GDPR) |
|---|---|---|
| Order and Contract Fulfillment | Name, address, email, payment data, order details | Art. 6(1)(b) – Contract |
| Customer Account | Name, address, email, encrypted password, order history | Art. 6(1)(b) |
| Contacting Us | Name, email, content of your message | Art. 6(1)(f) – Legitimate interest |
| Website Visit (Log Files) | IP address, time of access, browser type, pages visited | Art. 6(1)(f) – Security/stability |
| Marketing/Tracking (Meta Pixel) | Only after active cookie consent | Art. 6(1)(a) – Consent |
We do not operate a newsletter or automated email marketing system.
4. Sharing Data with Third Parties
To fulfill your order, we share data with selected service providers:
- Hosting Provider — Processes access data (log files) on our behalf
- Shipping Service Provider — e.g. DHL; receives name and address for delivery
- Payment Service Provider — e.g. MobilePay, PayPal, credit card processor; processes payment securely externally
Each provider is GDPR-compliant and subject to contractual data protection obligations.
5. Data Retention
We only store your personal data as long as necessary to:
- Fulfill your order and provide customer service
- Comply with EU/Danish legal retention obligations (e.g. tax law — up to 10 years)
After this period, your data is securely deleted or anonymized.
6. Cookies & Tracking Technologies
Essential Cookies
Necessary for basic shop functionality (e.g. cart, checkout, security). These are set automatically and require no consent.
Meta (Facebook) Pixel — Marketing Cookies
We only use Meta Pixel if you explicitly accept cookies via the banner.
- Provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland
- Purpose: conversion analysis and personalised advertising
- Legal basis: Art. 6(1)(a) GDPR – your explicit consent
- No data is sent before consent.
Managing Cookies
You may withdraw or change your cookie consent at any time via your browser or cookie settings.
Disabling cookies may limit functionality.
7. Your GDPR Rights
You have the right to:
- Access your personal data (Art. 15)
- Correct inaccurate data (Art. 16)
- Request deletion (“Right to be forgotten”, Art. 17)
- Restrict processing (Art. 18)
- Data portability (Art. 20)
- Withdraw consent at any time (Art. 7(3))
- Lodge a complaint with your local EU authority (Art. 77)
To exercise any of these rights, email us at info@gysaglow.dk
8. Data Security
We protect your personal data through:
- Encrypted SSL/HTTPS transmission
- Secure EU-based hosting infrastructure
- Strict access control (only for legally or operationally necessary purposes)
9. Contact
For any questions about this Privacy Policy or your personal data, please contact:
Gysa Glow Candles
Plantagevej 24, 1. sal.
6740 Bramming, Denmark
Email: info@gysaglow.dk